1、拥有梦想只是一种智力，实现梦想才是一种能力。
having a dream is just a kind of intelligence. Realizing dreams is a kind of ability.
2、你永远有两个客户：外面的客户和你的员工。
you always have two customers: outside customers and your employees.
3、做对的事情比把事情做对重要。
It's more important to do the right thing than to do it.
4、不要等待机会，而要创造机会。
Don't wait for the opportunity, but create the opportunity.
5、成交只是一个开始，成交之后建立一个恒久的关系，你永远都是我的。
the transaction is just a start, after the establishment of a lasting relationship after the transaction, you will always be mine.
6、客户不希望一视同仁，他们希望能被个别对待。
customers do not want to be treated equally. They want to be treated individually.
7、销售是从被别人拒绝开始的。
the sale is from being rejected by others.
8、除了了解自己公司的所有运营情况外，最有益的事莫过于全面了解你的同行竞争者的运营情况。
in addition to knowing all the operation of your company, the most beneficial thing is to have a comprehensive understanding of the operation of your competitors.
9、一个人最大的破产是绝望，最大的资产是希望。
a person's biggest bankruptcy is despair, and the greatest asset is hope.
10、任何的限制，都是从自己的内心开始的。
any restriction starts from one's own heart.
11、在和客户的长期接触中我学到了：成功的理由是和客户建立信任关系，倾听客户的意见，兑现承诺以及发疯似的尽你应尽的义务。
I learned in my long-term contact with customers: the reason for success is to build trust with the customer, listen to the customer's opinion, cash the promise and go crazy as much as you can.
12、抱怨竞争加剧，其实是在责怪自己没有太多创意。
complaining of increased competition is actually blaming itself for not having much creativity.
13、成功需要成本，时间也是一种成本，对时间的珍惜就是对成本的节约。
success requires cost. Time is also a kind of cost. The treasure of time is cost saving.
14、没有一种不通过蔑视、忍受和奋斗就可以征服的命运。
there is no fate that can be conquered without contempt, suffering and struggle.
15、人格的完善是本，财富的确立是末。
the perfection of personality is the foundation and the establishment of wealth is the end.
16、再长的路，一步步也能走完，再短的路，不迈开双脚也无法到达。
a long road can be completed step by step, and a short road will not be able to reach without feet.
17、只有一条路不能选择——那就是放弃的路；只有一条路不能拒绝——那就是成长的路。
there is only one way that can not be chosen - that is the way to give up; only one way can not be rejected - that is the way of growth.
18、最重要的就是不要去看远方模糊的，而要做手边清楚的事。
the most important thing is not to see the vague in the distance, but to do what is clear at hand.
19、我太穷了，不能买太便宜的东西。
I'm so poor that I can't buy anything too cheap.
20、销售前的奉承，不如售后的服务。这是制造“永久顾客”的不二法则。
before the sale of flattery, better after-sales service. This is the rule of making "permanent customers".
21、人之所以能，是相信能。
the reason why people can, is to believe that can.
22、在取得一鸣惊人的成绩之前，必先做好枯燥乏味的准备工作。
before making a spectacular achievement, we must prepare for the boring work.
23、一辈子专心做一件事情。
All my life concentrate on doing one thing.
24、人生伟业的建立，不在能知，乃在能行。
the establishment of a great cause of life is not knowing but doing well.
25、对客户友好不用花钱，却能给你带来很多好处。
being friendly to customers without spending money will bring you many benefits.
26、用行动祈祷比用言语更能够使上帝了解。
prayer of action can make God understand better than words.
27、一个有信念者所开发出的力量，大于99个只有兴趣者。
the power developed by a convictions is greater than 99 people who are interested only.
28、推销必须有耐心，不断地拜访，以免操之过急，亦不可掉以轻心，必须从容不迫，察颜观色，并在适当时机促成交易。
the marketing must be patient and constant visit so as not to be too urgent or to take care of it. It is necessary to be leisurely, to look at the color, and to facilitate the transaction at the right time.
29、只有一条路不能选择？那就是放弃的路；只有一条路不能拒绝？那就是成长的路。
Only one road can't be chosen? That is the way to give up; there is only one way that can not be denied. That's the way to grow.
30、伟人之所以伟大，是因为他与别人共处逆境时，别人失去了信心，他却下决心实现自己的目标。
great men are great because they lose confidence in others when they are adversity, but they are determined to achieve their goals.
31、含泪播种的人一定能含笑收获。
the people who sow in tears must be able to laugh and harvest.
32、忍别人所不能忍的痛，吃别人所别人所不能吃的苦，是为了收获得不到的收获。
bear the pain that others cannot bear, eat what others can not eat, for the purpose of harvest.
33、怕苦的人苦一辈子，不怕苦的人苦一阵子。
those who are afraid of suffering will suffer for a lifetime.
34、世上没有绝望的处境，只有对处境绝望的人。
there is no desperate situation in the world, only those who are desperate for it.
35、每一发奋努力的背后，必有加倍的赏赐。
behind every endeavor, there must be double reward.
36、一个能从别人的观念来看事情，能了解别人心灵活动的人，永远不必为自己的前途担心。
a person who can see things from other people's concepts and understand other people's mental activities will never have to worry about their future.
37、留着老客户。这要比增加一个新客户便宜许多倍。
keep the old customers. It's many times cheaper than adding a new customer.
38、服务理念第一条：客户永远是对的；第二条：如果客户错了，请参照第一条。
service concept first: customers are always right; second: if customers are wrong, please refer to Article 1.
39、宁可丢钱，也不要丢掉信任。我最怕的一件事就是当人拿到我的产品检查时发现是劣质的。
it is better to lose money than to lose trust. One of my biggest fears is that when people get my product check, they find it inferior.
40、告诉你的客户你有多么好，不要跟他说你的竞争对手有多坏。还没有人从诋毁别人中取得长期竞争优势。
tell your client how good you are, don't tell him how bad your competitors are. No one has gained long-term competitive advantage from slandered others.
41、世界上那些最容易的事情中，拖延时间最不费力。()
in the easiest things in the world, procrastination is the least effortless. ()
42、欲望以提升热忱，毅力以磨平高山。
desire enhances enthusiasm and perseverance to smooth the mountains.
43、最成功的几家公司，总是将客户服务摆在产品服务的前面。
the most successful companies always put customer service in front of product service.
44、人的结构就是相互支撑，"众"人的事业需要每个人的参与。
the structure of man is to support each other.
45、当你感到悲哀痛苦时，最好是去学些什么东西。学习会使你永远立于不败之地。
when you feel sad and miserable, it's best to learn something. Learning will keep you in an invincible position.
46、付太多钱是不聪明的，但付太少钱更糟糕。你付得太多，失去的可能是一些钱；但你付得太少的话，可能全部丢掉，因为你买来的东西不能完成它应该完成的任务。
paying too much money is not smart, but paying too little is worse. You pay too much, and you may lose some money; but if you pay too little, you may lose all, because what you bought can't accomplish the task it should do.
47、还没有任何人在和客户的吵架中获胜。
no one has ever won a quarrel with a client.
48、昨晚多几分钟的准备，今天少几小时的麻烦。
last night's preparations for several minutes, today a few hours of trouble.
49、一个简单的接待比一个详细说明书要好。
a simple reception is better than a detailed instruction.
50、即使赠品是一张纸，顾客也是高兴的。如果没有赠品，就赠送“笑容”。
even if the gift is a piece of paper, the customer is also happy. If there is no gift, give a "smile".
